Site Notice

Information pursuant to Sect. 5 German Telemedia Act (TMG)

Stephanie Apel
Kirchstr 12
52428 Jülich

Contact

Telefon: +49 176 325 239 73
E-Mail: mail@apel-step-art.de

EU dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.
Our e-mail address can be found above in the site notice.

Dispute resolution proceedings in front of a consumer arbitration board

We participate in a dispute settlement procedure before a consumer arbitration board. The competent consumer arbitration board is Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein (https://www.verbraucher-schlichter.de).